About Us

Loads of people ask us about our name. Why Info Salons? Is this something to do with hair? Many of you may not realise that our CEO, Jo-Anne Kelleway worked with a French registration company in Paris. The word “salons” in French means Trade Shows. So our name literally means Information Technology for Trade Shows.

Info Salons opened its doors in Australia in 1990. At that time the Aussie trade show industry had exploded with the opening of the new Sydney Convention & Exhibition Centre at Darling Harbour. Australia needed a specialised data capture company that would develop the professionalism of the industry. Info Salons provided that solution, and the registration for 10 events in that first year.

Fast forward to the year 2000 when the Olympic Games came to Sydney, and Info Salons held the major share of the Trade Fair market working with over 200 events annually. As the Australian industry began maturing, we decided to look further afield. With the appeal of Asia on our doorstep, China seemed the natural place to go.

Our clients were international companies who also held events globally, so within a few years they were asking us to provide our services to assist in the growth of their events.

By 2005, the Shanghai office was opened and we were off and running. Our largest clients became our “foundation partners” who led us into Dubai in 2007, then into Hong Kong in 2008 and into Istanbul in 2014 with Fuarsistem partnership. We continue to expand where our clients need us.

Info Salons is now the leading provider of event technology solutions for online & onsite registration, data tracking & capture, for the Exhibition and Events industry throughout Greater Asia.

We are proud to be part of Freeman, the world’s largest brand experience company. Click here to learn more about Freeman.

Our greatest products are created to solve the needs of our clients. Whether it’s our latest Check-In experiences for attendees; our Tracker App lead retrieval for Exhibitors; or our Visitor Database Management platforms to assist organisers in the marketing of their events. Info Salons develops comprehensive solutions that are personally tailored to fit the specific needs of our clients.

Our knowledge & experience guarantees success. Most importantly, we have over 24 years of experience and unique knowledge in how to plan and manage the registration process for trade shows, conferences and events. Our passionate and experienced staff are committed to making your event our number one priority.

Lastly, we always add an element of fun to every part of the process. Our communication, both internally and with clients and partners, is pleasurable and innovative.

Our future is exciting and evolving. As we expand our business, each individual involved is instilled with our key values. Our global teams are interchangeable, helping each other on many different events worldwide, and always delivering the same excellent service, commitment and seamless technology to harness the potential of your event.

Our Mission

The fulfilment of our clients requirements for all aspects of the registration of events and data management using state of the art technology, including innovative solutions for event organisers and exhibitors such as online services, statistical analysis, tracking and lead management, database managements, research and surveying, and to develop or provide software solutions that will assist the organiser in the growth and success of their events.

Our Values

Honesty, integrity and trust are at the forefront of Info Salons Group. We understand the needs and wants of both our clients and our team and, by incorporating these jet values at every level of the process, we retain long lasting mutually beneficial relationships.

Our commitment is to service and professionalism. We aim to offer you the highest possible level of service at every occasion and professionalism is a high priority.

Our Awards

2017 EEAA Best Innovation in Event Tech Winner

2017 EEAA Best New Product or Service – Finalist

2017  Middle East Event Awards Best Use of Technology – Service/Software Finalist

2016  Middle East Event Awards Best use of  Event Technology – Finalist

2016  Middle East Event Awards Supplier of the Year – Finalist

2014 EEAA Best Supplier Team Finalist – Australasian Gaming Expo

2012 EEAA Best New Product Winner – InfoTracker App

2008 EEAA Best Supplier Team Winner

2006 EEAA Service Contractor Innovation Award

Our Global Management Team
Making Your Event Our Number One Priority
Wilbert Heijmans
Managing Director - Info Salons Group

Wilbert leads the Info Salons Group since December 2019 after heading the Middle East North Africa office for 8 years. Prior to be on the solutions providers side of the industry Wilbert has been working for leading trade show organisers like Messe Frankfurt and Jaarbeurs/VNU for over 12 years in The Middle East, Greater China and The Netherlands. Wilbert loves to work on business development and add value to the events industry by bringing latest tech to the table with the purpose of generating more insights from richer data. Hopefully we will be able to #GoLiveTogether soon and you’ll see Wilbert at one of the leading industry events!

Kevin Lee
Chief Technology Officer - Info Salons Group

Kevin is Info Salons Groups Chief Technology Officer, setting our technology strategy, roadmap and architecture and helping to further scale our global platform. Prior to joining Info Salons Group, he was the founder of Kevin Lee Consulting. Kevin’s career in technology has also included the roles of leadership from the Financial Technology space that include agile transformation for numerous financial institutions. His expertise lies in business-focused thought leadership in IT, software delivery, data management, digital transformation and portfolio management. Kevin’s goal is to develop strategies that benefit the people and the business, core values are to always learn and build high performing teams.

Maggie Wang
Director of Finance – Info Salons Group

MPA, CPA, BA Info Salons Group Director of Finance, joined Info Salons in August 2018. Background: over 15 years’ experience as a senior financial executive in various industries including construction, FMCG, Technology and government organisations. Maggie’s role is vital to the success of the business and she has been utilising her solid technical skills on FP&A, financial reporting, budget, and cash management to support the group Managing Director and regional managing director. Always eager to learn something new, with business acumen, Maggie is looking forward for the next challenge at Info Salons global expansion.  

Jo-Anne Kelleway
International Strategy / Growth

Jo-Anne Kelleway founded Info Salons Australia in 1990. Her decision to expand internationally started the company on a journey to evolve from a small Aussie start-up to an internationally renowned and respected event technology company, which was acquired by The Freeman Company in 2018. She worked on the strategy for Freeman to acquire CDS, the largest registration company in USA in 2019. Jo-Anne continues working on the strategic approach to create a global solution, with both John Kimball at CDS and Wilbert Heijmans at Info Salons. Jo-Anne also believes in giving back to the industry with positions on both UFI Digital Innovation Committee and UFI Partners Committee.

James Feng
Managing director - Info Salons China & Hong Kong

Managing director - Info Salons China & Hong Kong 15 Years Database Management, Event Digital Marketing, technology solution and operation experience for international exhibitions, focus on innovation especially Wechat new products Tongji University MBA IAEE’S Krakoff leadership institute in the US. CEM (Certified in Exhibition Management) by IAEE

Steven Gibson
Managing Director – South East Asia & Australia

With over 25 years’ experience in the events and hospitality industry Steven brings a wealth of experience with a focus on customer service and operational excellence. Having started with Info Salons Australia in the early 2000’s Steven has been with us right through our International expansion including 2 years living in Shanghai and supporting the Middle East Operation from inception through to its position as market leader. With customer relations a priority Steven is now working to build our brand throughout SE Asia as well as overseeing where it all began – Sydney Australia

Vasileios Papadopoulos
Managing Director - Info Salons MENA

Vasileios started his Career in Events in 2012 with aspiration to one day lead a team of like-minded people. The journey got him working for reputed organisers such as F&E and Dubai World Trade Center. Throughout the years, Vasileios experienced different aspects and roles in Events, from registration to planning and organising high class international events in the MENA region, such as the inauguration of the Future Blockchain Summit in 2018, where his accomplishments earned him great respect in the industry. However, shortly after Vasileios returned to Info Salons, following his long-cherished desire to run a company. Vasileios’ background in Aerospace Engineering got him to contribute to innovation and bring creativity into the challenging business of Events.

THANK YOU so much for making this whole process really easy for us from the initial engagement, right through to being onsite with us. It was awesome working with you both (and thank you for being patient with my 100 questions). Our team will surely be in touch for upcoming events – you guys are brilliant!

Amanda Guardiani | Event Manager | Veritas,

I just wanted to let you know that the whole ISA team were wonderful onsite last week and registration ran very smoothly. I know it was a big ask especially as we had a number of co-located events and a new venue but I was very impressed with their professionalism and positive attitude onsite. No request was too difficult and it was a great support to me as the Marketing Manager to feel confident that Registration was completely in control. I hope you are able to let the team know how much I appreciated their work.

Stephanie Bleakley | Marketing Manager | DesignBUILD,

I wanted to say a massive thank you to you and your marvelous team. The whole registration process has been a dream. We and the client were extremely happy with the way registration flowed so seamlessly and the delegate journey started so well in this area. Please pass on my thanks to your great team.

Ateka Ringrose l Senior Event Producer, M&A Australia,

I just wanted to say a big THANK YOU for all your hard work over the past couple weeks. We had a lot of challenges, but you guys were the ones who made it happen and we couldn't have done it without you. Thank you for your patience, and all of your effort with last minute requests . You are super stars!

Hannah Gontard l Event Producer, M&A Australia,

“One of the concerns at a conference as large as IPTC is the bottlenecks on the opening day. The Info Salons team onsite did a great job in getting the registration to run very smoothly with no major queues as they were very well prepared. We would like to thank Info Salons team for their great support onsite at the conference. It was a pleasure working with the Info Salons ME team for 2014 IPTC and we look forward to working with you again for 2015 IPTC.”

Deepa Makhija l Event Manager, Society of Petroleum Engineers (SPE),

“Working with the Info Salons Middle East team for MEPEC 2013 was for us an opportunity to work with industry professionals and planners who take the time to listen to our needs. It also enabled us to offer a new level of registration services for a commercial event in Bahrain, thus making our clients and stakeholders’ experience even more unforgettable.”

Alexis Neron-Bancel l Managing Director, ME3 (Middle East Energy Events),

There are many elements that go towards a successful event and one of the most important ones is registration services. You have conducted registration services for the Australasian Gaming Expo with a great deal of professionalism, which is both rare and highly valued by people like me. We congratulate Info Salons Australia and look forward to working with you next time

Ross Ferrar l Gaming Technologies Association,

Thank you so much for once again providing AMTIL with fantastic support for Austech 2013. Your efforts in the lead up, during and after Austech are very much appreciated.

Kim Warren | Events Manager, AMTIL,

Wanted to say thanks again for a great job and seamless process from your team. FPA and Preccint were always concerned about bottlenecks at the first registration and then plenary sessions but your team were great on both fronts in getting everyone through and happy.

David | CC Conferences & Corporate Events,

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